Drobo comes with 2yr Standard Warranty.
Drobo Warranty will fall under one of the following categories:
First 90 days:
- Phone support for the first 90-days following purchase
- This entitles you to free customer support for the first 90 days
- You have purchased DroboCare
- The DroboCare support program extends your peace of mind beyond the standard warranty term, this entitles you to 24/7 support and advance replacements on RMA's. For more information visit DroboCare
- Drobo comes with 2 year Standard Warranty. Standard warranty entitles you to email support, Monday - Friday 8am to 6pm pacific standard time
- During the 2 year Standard Warranty period, you are eligible to purchase DroboCare in order to receive phone support.
- DroboCare can be purchased by logging into Support Portal and selecting Buy DroboCare or purchased from DroboStore
Out of Warranty:
- Drobo is beyond the Standard Warranty period and the Drobo is not covered under DroboCare.
- For a list of products that are no longer manufactured and are out of warranty see, End of Sale
- If Drobo is Out of Warranty and you are in need of technical support, the following resource is available: DroboHelp
- This is email support
To check your warranty, your Drobo must be registered, once Registered login to your support portal account